The Process

Transparent, structured, and built for busy founders.

No black box. You know what is happening in each phase, what you need to provide, and what I will deliver.

01
Phase One

Discover and Map

This phase is about understanding how your business actually works, not how you think it works. I audit tools, run a workflow interview, and map every handoff.

What I do
  • 90-minute kickoff and workflow interview
  • Full audit of tools, integrations, and data flows
  • Identify time-wasting areas and broken handoffs
  • Deliver the Business Systems Map
What I need from you
  • Access to your main tools (view-only is fine)
  • 90 minutes for the kickoff call
  • Your three biggest pain points in writing
Business systems map showing leads, sales, onboarding, delivery, and support flows with gap callouts.
02
Phase Two

Design the Architecture

Using the map as the foundation, I design the tool stack and automation logic. You review and approve before anything is built.

What I do
  • Recommend the right tools for your specific situation
  • Design the automation logic for each workflow
  • Define the AI use cases with expected time savings
  • Present the architecture for your sign-off
What I need from you
  • 45-minute architecture review call
  • Feedback and approval on the proposed stack
  • Budget context for any new tool recommendations
03
Phase Three

Implement and Automate

I build every automation and AI workflow in your live environment. You see progress in real time. Everything is tested before handoff.

What I do
  • Configure and connect all approved tools
  • Build automations with Zapier, Make, or n8n
  • Set up AI workflows and prompts
  • Test every automation end-to-end
What I need from you
  • Admin access to the relevant tools
  • Quick async replies during build phase (under 1 hr/day)
  • Test data to run automations against
Automation flow connecting a lead form trigger to CRM update, AI summary, and onboarding sequence.
04
Phase Four

Document and Train

The build is only complete when your team can run it without me. I write the SOPs and run a live training session so the handoff is real.

What I do
  • Write SOPs for every new workflow
  • Record a walkthrough video of the full system
  • Run a live training session with your team
  • Answer questions and refine for 7 days post-launch
What I need from you
  • 60-minute team training session
  • Feedback on SOPs within 3 days
  • Confirmation that the system is working as expected
What Success Looks Like

The outcomes you can expect.

10+ hrs

Saved per week through automation of repetitive tasks

50%

Reduction in onboarding time for new customers and team members

100%

Of workflows documented and owned by your team, not me

See how this applies to your business.

Book a free audit call and we will walk through your specific situation together.

Book a Call →