The Process

Transparent, structured, and built for busy founders.

No black box. You know what is happening in each phase, what you need to provide, and what I will deliver.

01
Phase One

Discover and Map

The first week is about understanding how your business actually works, not how you think it works. I audit tools, run a workflow interview, and map every handoff.

What I do
  • 90-minute kickoff and workflow interview
  • Full audit of tools, integrations, and data flows
  • Identify time-wasting areas and broken handoffs
  • Deliver the Business Systems Map
What I need from you
  • Access to your main tools (view-only is fine)
  • 90 minutes for the kickoff call
  • Your three biggest pain points in writing
[ Business Systems Map Artifact — Visual workflow diagram showing your leads, sales, onboarding, and support flows with identified gaps ]
02
Phase Two

Design the Architecture

Using the map as the foundation, I design the tool stack and automation logic. You review and approve before anything is built.

What I do
  • Recommend the right tools for your specific situation
  • Design the automation logic for each workflow
  • Define the AI use cases with expected time savings
  • Present the architecture for your sign-off
What I need from you
  • 45-minute architecture review call
  • Feedback and approval on the proposed stack
  • Budget context for any new tool recommendations
03
Phase Three

Implement and Automate

I build every automation and AI workflow in your live environment. You see progress in real time. Everything is tested before handoff.

What I do
  • Configure and connect all approved tools
  • Build automations with Zapier, Make, or n8n
  • Set up AI workflows and prompts
  • Test every automation end-to-end
What I need from you
  • Admin access to the relevant tools
  • Quick async replies during build week (under 1 hr/day)
  • Test data to run automations against
[ Automation Flow Screenshot — Example Zapier or Make scenario showing lead form to CRM to onboarding sequence ]
04
Phase Four

Document and Train

The build is only complete when your team can run it without me. I write the SOPs and run a live training session so the handoff is real.

What I do
  • Write SOPs for every new workflow
  • Record a walkthrough video of the full system
  • Run a live training session with your team
  • Answer questions and refine for 7 days post-launch
What I need from you
  • 60-minute team training session
  • Feedback on SOPs within 3 days
  • Confirmation that the system is working as expected
What Success Looks Like

The outcomes you can expect.

10+ hrs

Saved per week through automation of repetitive tasks

50%

Reduction in onboarding time for new customers and team members

100%

Of workflows documented and owned by your team, not me

See how this applies to your business.

Book a free audit call and we will walk through your specific situation together.

Book a Call →